1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
Personal Information
- Name and contact information (email address, phone number, mailing address)
- Account credentials and preferences
- Payment information (processed securely by third-party providers)
- Communications with our support team
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
- Process transactions and send related information
- Provide customer support and respond to your requests
- Send you technical notices, updates, and security alerts
- Communicate with you about products, services, and promotional offers
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address technical issues and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our services
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- With Your Consent: We may share information for any other purpose with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data storage and backup procedures
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of our services.
7. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: guanyulin@freema.co.jp
Phone: (+881)90-7311-6286